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STANDARD TERMS AND CONDITIONS OF SALE.

Effective Date: August 4, 2026


    Welcome to Glazen Cosmetics. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

    1. About Glazen Cosmetics

    Glazen Cosmetics is an online retailer offering 100% authentic cosmetic and beauty products sourced from trusted suppliers and internationally recognized brands.

    2. Eligibility

    By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

    3. Product Information

    We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However:

    • Product packaging may differ slightly from the images displayed.
    • Colors may appear differently depending on your screen settings.
    • Product information may change as provided by the manufacturer.

    2. 4. Pricing

    All prices displayed on our website are in Egyptian Pounds (EGP) unless otherwise stated. Glazen Cosmetics reserves the right to change prices, promotions, or product availability without prior notice.

    5. Orders

    Submitting an order does not guarantee acceptance. We reserve the right to accept or decline any order, or cancel orders due to pricing errors, stock availability, suspected fraud, or other legitimate business reasons. If payment has already been made for a cancelled order, the appropriate refund or compensation process will be initiated.

    6. Payments

    We accept the payment methods displayed during checkout. All payments are processed through secure payment providers. Glazen Cosmetics does not store customers' debit or credit card information.

    7. Shipping and Delivery

    Delivery times are estimates and may vary. Customers are responsible for providing accurate delivery information. Glazen Cosmetics is not responsible for delays caused by incorrect addresses or circumstances beyond our reasonable control.

    8. Returns

    Due to the hygienic nature of cosmetic and personal care products, we do not accept returns or exchanges after delivery. For damaged, incorrect, or defective products, please contact us within 48 hours of delivery with your order number and supporting photographs.

    9. Intellectual Property

    All content on this website, including logos, text, images, and design, is the property of Glazen Cosmetics or its licensors and may not be used without prior written permission.

    10. Customer Responsibilities

    Customers agree to provide accurate information, keep account credentials confidential, and use the website only for lawful purposes.

    11. Limitation of Liability

    Glazen Cosmetics shall not be liable for indirect or consequential damages. Our total liability shall not exceed the amount paid for the relevant order.

    12. Privacy

    Your use of this website is also governed by our Privacy Policy.

    13. Changes to These Terms

    Glazen Cosmetics reserves the right to update or modify these Terms & Conditions at any time.

    14. Governing Law

    These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

    15. Legal Information

    Glazen Cosmetics is the beauty retail brand operated by Celestoria Tradecom.

    Legal Business Name: Celestoria Tradecom LLC

    Commercial Registration No.: 278828

    Tax Registration No. (TIN): 774 001 305

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