Return Policy

Your Safety Comes First

At Glazen Cosmetics, we are committed to providing 100% original products from trusted international brands. To protect the health, hygiene, and safety of all our customers, every product is carefully handled and inspected before shipment.

Returns

Due to the hygienic nature of cosmetic and personal care products, we do not accept returns or exchanges once an order has been delivered, even if the product has not been opened.

This policy helps ensure that every customer receives products that have never been returned or previously handled by another customer.

If There Is a Problem With Your Order

If you receive:

• A damaged product
• An incorrect item
• A product that is defective upon arrival

Please contact our Customer Support within 48 hours of receiving your order. Kindly include:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

After reviewing your request, we will provide an appropriate solution, which may include a replacement, or Compensation where applicable.

Our Commitment

Your trust is important to us. We guarantee that every product sold by Glazen Cosmetics is 100% authentic, sourced from authorized suppliers, and stored under appropriate conditions to maintain its quality and safety.

Thank you for choosing Glazen Cosmetics.