Shipping & Delivery Policy
Effective Date: August 4, 2026
At Glazen Cosmetics, we are committed to delivering your order safely and as quickly as possible. Please read the following Shipping & Delivery Policy before placing your order.
1. Delivery Areas
Glazen Cosmetics currently delivers orders throughout the Arab Republic of Egypt. Delivery availability may vary depending on your location and the service coverage of our shipping partners.
2. Processing Time
Orders are processed after payment confirmation or order confirmation (for eligible payment methods). Orders are typically prepared and dispatched within 1 business day, excluding Fridays, official holidays, and exceptional circumstances.
3. Delivery Time
Estimated delivery time is 2 to 5 working days, depending on the delivery destination and shipping territory. Delivery times are estimates and may vary due to factors beyond our control, such as remote locations, public holidays, weather conditions, or high order volumes.
4. Shipping Charges
Shipping fees, if applicable, will be displayed during checkout before your order is confirmed. Any promotional free shipping offers will be clearly stated on our website.
5. Order Tracking
Once your order has been shipped, you may receive tracking information or delivery updates when available.
6. Delivery Attempts
Please ensure someone is available to receive the order at the provided delivery address. If delivery cannot be completed, the courier may make additional attempts or return the shipment according to their policy.
7. Inspecting Your Order
We recommend inspecting your package upon delivery. If your order arrives damaged, incorrect, or incomplete, please contact our Customer Support within 48 hours of delivery with your order number and photos of the product and packaging.
8. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, Glazen Cosmetics cannot guarantee delivery dates and is not responsible for delays caused by circumstances beyond our reasonable control.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact our Customer Support using the contact information provided on our website.
Thank you for choosing Glazen Cosmetics. We look forward to delivering authentic beauty products directly to your doorstep.